… an interculturally competent person can be described as someone who is able to handle centrain situations in a constructive way.

  • Bolten 2020

Definitions

  • intercultural competence
    • general action competence expressed in uncertain contexts
  • Multi-cultural encounter are almost always
    • characterized by a set of rules that sound at least partially familiar to all those involved.
    • the context of action is predominantly foreign/lacks security – insecure.
  • Intercultural competence
    • consists of identifying possible appropriate rules in contexts with less familiar and less obviously determinable rules
    • in order to generate plausibility and security among the actors involved.

Experiments

Components

after Reader 2021, Bolten

Behavior

  • travel
  • understanding
  • communication

Cognitive

  • conflict
  • stereotypes
  • conflict

Affective

  • attitude
  • open-mindedness / inclusivity
  • tolerance
  • smile

Types of Non-verbal Communication

  • kinesic behivor
    • body movement, posture, gestures, eye contact, facial expressions
      • 👌 can mean different things
  • proxmics
    • proximity and space (1m, 80cm, 60cm) in contexts (office, personal)
      • hugging, touching during conversations, etc
  • para-language
    • idioms, rate of speech, tone, inflection of voice, volume
      • Spanish and Italians are louder than e.g. Polish
  • object language
    • “material culture”, artifacts, architecture, office design, clothing
      • amount of perfume