Taylorism
- movie by Charlie Chaplin about Taylorism
- dehumanization of labor
- work has not purpose from workers perspective
- high need for coordination
- Adam Smith example: Pin Factory
- monotonous work, dull routines
Hawthorne Studies
- 1920s
- studies to optimize job performance
- hawthorne factories → early telephones
- experiments with light intensity
- treatment and control groups
- interviews with workers
- more productive with higher light intensity
- but also more productive in the control group
- actual reason was the experiment itself
- workers were treated as humans
- researchers were kind to the workers
- workers thought they had a purpose
- Hawthorne discovered that people cannot be optimized indefinetely
- Hawthorne discovered Humanistic Strategy
Organization Design
Recruiting